Return Policy

EVERIE CPH offer a 14-day return policy valid from the day the item is received. The goods must be returned to us undamaged as in their original condition and with their original packaging.

For returns, please fill out and attach the return form that was sent along with the product. The product can hereafter be returned to:

EVERIE CPH
GODTHÅBSVEJ 47, 1tv
2000 FREDERIKSBERG

If the item and its associated packaging show any signs of having been used in a way that undermines the value of the goods, you will lose the right to return it.

Once we have received and accepted the returned item(s), we will refund the entire purchase amount back to the account from which the payment occurred. It is not possible to refund the amount onto another account.

We do not cover the costs of returning items and therefore this is at your own cost. The returned item is your responsibility until it reaches us. For your own protection, we recommend that you send the parcel using a delivery service that insures you for the value of the goods. Remember to keep the receipt for the shipment to document that the goods have been sent.

 

Claims

All purchases are covered by the Danish law of purchase with a 24 month warranty, which means that you, the customer may complain of errors or defects in your product within 24 months of purchase.

The warranty does not apply to defects, damage, wear caused by misuse, lack of maintenance or normal wear and tear.

Should you experience any faults or defects to your purchased items, please contact our customer service at: ask@everiecph.com