Terms of Service

The following Terms and Conditions relates to EVERIE CPH.

Please read the following carefully before ordering from our website. When ordering products from our website, www.everiecph.com, you agree to be bound by our Terms and Conditions.

 

Delivery / Shipping

All our packages are sent through Post Denmark as fully traceable packages. You will automatically receive a confirmation email when your order has been shipped.

If you live in Denmark you can expect to have your order delivered within 2-4 business days.

 

If you live in one of the following countries you can expect your order to be delivered within 3-8 business days:

- Norway, Sweden, Belgium, Bulgary, Cyprus, Estonia, Finland, France, Greece, Ireland, Italy, Croatia, Letvia, Lituania, Luxembourg, Malta, Netherlands, Poland, Portugal, Rumania, Slovakia, Slovenia, Spain, Great Britain, Czech Republic, Germany, Hungary and Austria 

 

If you live outside the EU, you can expect your order to be delivered within 7-14 business days.

 

Payment

EVERIE CPH accepts the following credit cards:

Visa/Dankort 
Visa
Visa Electron
Mastercard
Mastercard Maestro 

Diners

American Express

JCB


Returns and refunds

EVERIE CPH offer a 14-day return policy valid from the day the item is received. The goods must be returned to us undamaged as in their original condition and with their original packaging.

For returns, please fill out and attach the return form that was sent along with the product. The product can then be returned to:

EVERIE CPH
GODTHÅBSVEJ 47, 1tv
2000 FREDERIKSBERG

If the item and its associated packaging show any signs of having been used in a way that undermines the value of the goods, you will lose the right to return it.

Once we have received and accepted the returned item(s), we will refund the entire purchase amount back to the account from which the payment occurred. It is not possible to refund the amount onto another account.

We do not cover the costs of returning items and therefore this is at your own cost. The returned item is your responsibility until it reaches us. For your own protection, we recommend that you send the parcel using a delivery service that insures you for the value of the goods. Remember to keep the receipt for the shipment to document that the goods have been sent.

 

Claims

All purchases are covered by the Danish law of purchase with a 24 month warranty, which means that you, the customer may complain of errors or defects in your product within 24 months of purchase.

The warranty does not apply to defects, damage, wear caused by misuse, lack of maintenance or normal wear and tear. We do not recommend using our chains for any other bags than EVERIE CPH bags and we cannot be held accountable for any claims in this regard.

If a legitimate claim should occur, EVERIE CPH will only cover the costs of the flawed item. Therefore we will not make any refunds to any additional purchases, such as chains and add-ons.

Should you experience any faults or defects to your purchased items, please contact our customer service at: ask@everiecph.com

 

Privacy Policy

When you use our website and/or purchase products from us you may provide us with personal information about yourself, such as your name, address and telephone numbers and email address (“personal information”). We are committed to protecting your privacy, and will use your personal information in accordance with the Data Protection Act No. 429 of 31 May 2000 (Datatilsynet).

Security

The site has numerous security measures in place to prevent the loss, misuse and alteration of information under our control such as password and firewalls. We cannot, however, guarantee that these measures are, or will remain, adequate. We do, however, take data security very seriously and will use all reasonable endeavors to protect the integrity of the information you provide.

Newsletter

All information disclosed to EVERIE CPH, in connection with registration of our newsletter will not be disclosed to third parties in any aspect.